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Refund Policy

Thank you for shopping at Katil Hospital Prihatin.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions  
==============================

Interpretation  
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The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions  
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For the purposes of this Return and Refund Policy:

  * Company (referred to as either "the Company", "We", "Us" or "Our" in this
    Agreement) refers to AA Alive Sdn Bhd (1204108-D)

  * Goods refer to the items offered for sale on the Service.

  * Orders mean a request by You to purchase Goods from Us.

  * Service refers to the Website.

  * Website refers to Katil Hospital Prihatin, accessible from
    <https://www.katil-hospital.my>

  * You means the individual accessing or using the Service, or the company,
    or other legal entity on behalf of which such individual is accessing or
    using the Service, as applicable.


Your Order Cancellation Rights  
==============================

You are entitled to cancel Your Order within 14 days without giving any reason
for doing so.

The deadline for cancelling an Order is 14 days from the date on which You
received the Goods or on which a third party you have appointed, who is not
the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your
decision by means of a clear statement. You can inform us of your decision by:

  * By phone number: 6013 475 2070

We will reimburse You - excluding delivery and return fees -no later than 14 days from the day on which We receive
the returned Goods. We will use the same means of payment as You used for the
Order.

Conditions for Returns  
======================

In order for the Goods to be eligible for a return, please make sure that:

  * The Goods were purchased in the last 14 days
  * The Goods are in the original packaging

The following Goods cannot be returned:

  * The supply of Goods made to Your specifications or clearly personalized.
  * The supply of Goods which according to their nature are not suitable to be
    returned, deteriorate rapidly or where the date of expiry is over.
  * The supply of Goods which are not suitable for return due to health
    protection or hygiene reasons and were unsealed after delivery.
  * The supply of Goods which are, after delivery, according to their nature,
    inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet
the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot
be refunded. This exclusion may not apply to You if it is not permitted by
applicable law.

Returning Goods  
===============

You are responsible for the cost and risk of returning the Goods to Us. You
should send the Goods at the following address:

Katil-Hospital.my

10 Jalan Perusahaan Amari, 68100 Batu Caves Selangor

We cannot be held responsible for Goods damaged or lost in return shipment.
Therefore, We recommend an insured and trackable mail service. We are unable
to issue a refund without actual receipt of the Goods or proof of received
return delivery.

Gifts  
=====

If the Goods were marked as a gift when purchased and then shipped directly to
you, You'll receive a gift credit for the value of your return. Once the
returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had
the Order shipped to themselves to give it to You later, We will send the
refund to the gift giver.

Contact Us  
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If you have any questions about our Returns and Refunds Policy, please contact
us:

  * By phone number: 6013 475 2070 


By accessing this website we assume you accept these terms and conditions. Do not continue to use MedBed if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies
We employ the use of cookies. By accessing Katil-Hospital.my, you agreed to use cookies in agreement with the AA Alive Sdn Bhd's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License
Unless otherwise stated, AA Alive Sdn Bhd and/or its licensors own the intellectual property rights for all material on Katil Hospital Prihatin. All intellectual property rights are reserved. You may access this from Katil-Hospital.my for your own personal use subjected to restrictions set in these terms and conditions.


Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Tel: +6013 475 2070
E-mail: contact@evin2u.com
AA Alive Sdn Bhd (1204108-D)
10 Jalan Perusahaan Amari, 68100 Batu Caves Selangor

Terms & Conditions
Privacy Policy
Refund Policy